Pay Your Bill

Simple, secure, and convenient billing information for Citizens Behavioral Health patients and families.

Payment & Insurance Information

Citizens Behavioral Health works with a variety of payment methods and insurance options. Our team can help answer questions regarding coverage, billing, and payment responsibilities.

Medicaid (NCTracks)

We work with eligible Medicaid programs and related billing processes.

Private Insurance

We may accept approved private insurance plans based on eligibility and coverage.

Self-Pay Options

Private payment options may be available for eligible services.

Need Billing Assistance?

Our billing team can assist with:

Insurance Questions
Medicaid Billing
Coverage Verification
Account Statements
Payment Information
General Billing Support

Online Payment Portal

Patients may be able to make secure online payments through an approved payment portal.

Online payment functionality is not currently active.

Billing Questions

What insurance plans do you accept?

Please contact our office to verify insurance eligibility and coverage.

Can I make private payments?

Private payment options may be available depending on services received.

Who can I contact about billing questions?

Our billing team can assist with statements, insurance questions, and payment information.

Have Questions About Your Bill?

Our team is here to help you understand your billing and payment options.

Contact Our Team